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Troubleshooting

If You Encounter the Following Issues

Device not connected. or No Device is shown in windows

If no unit is recognized, or if a connected unit has no license registered, window display changes as follows.

Device not connected. No License
WindowWhen no device is connectedWhen connected device has no license
Device WindowNo Device is displayed for the target channel.Normal screen is displayed for the target channel.
Trigger WindowIf no devices are recognized at all, Device not connected. is displayed.
If at least one device is recognized, behavior depends on whether standard license is registered.
If all recognized units have no standard license, No License is displayed.
If at least one unit has standard license, normal screen is displayed.
Display Filter WindowDevice not connected. is displayed in the target channel tab.No License is displayed in the target channel tab.
Label Filter WindowIf no devices are recognized at all, Device not connected. is displayed.
If at least one device is recognized, behavior depends on whether standard license is registered.
If all recognized units have no standard license, No License is displayed.
If at least one unit has standard license, normal screen is displayed.
Monitor WindowDevice not connected. is displayed in the target channel tab.No License is displayed in the target channel tab.
However, if monitor license is registered, normal screen is displayed.
Each ID WindowDevice not connected. is displayed in the target channel tab.No License is displayed in the target channel tab.
However, if monitor license is registered, normal screen is displayed.
Simulation WindowDevice not connected. is displayed in the target channel tab.No License is displayed in the target channel tab.
Analyze WindowNormal screen is displayed in the target channel tab.Normal screen is displayed in the target channel tab.

After starting monitoring, frames are being TX/RX but nothing appears in Monitor Window

  • Check whether filter display settings are correct in Display Filter Window.
    If filter display is enabled, the following mark appears in the corresponding channel tab in Monitor Window.
Filtered
  • Check that the channel currently displayed matches the channel you want to use on MicroPeckerX.

When stopping monitoring, There was no logging data. appears and no log file is saved

  • In Trigger Window, if Trigger Mode is Triggered or ReTriggered and start trigger is enabled, logging will not start until start trigger conditions are met.
    Change Trigger Mode to Free Run, or review start trigger conditions.

Nothing is displayed in Simulation Window

  • In Device Window, check the following:
    • MicroPeckerX is recognized (if not, click Device Refresh to refresh recognition).
    • Checkbox on the left of the channel number for the target MicroPeckerX is ON.

Need Update is still displayed even after repeated firmware updates

Communication fails

Error frame is not transmitted

  • For ShortMsg. error or Framing error, set byte position where error occurs within frame data length range.
    If byte position is outside data length range, Error column in Simulation Window frame list is grayed out and error is disabled as below.
Invalid Error Frame

Schedule switching does not work as expected

  • Schedule switching occurs only in either case below:
    • One full cycle of frame transmission in current schedule has completed.
    • Wake-up is performed after sleep command is accepted.

Want to load logs acquired by MicroPecker Analyzer

  • In Ch Log tab of Analyze Window, MicroPecker LIN Analyzer logs can be loaded. See Analyze Window.
    For details on MicroPecker Analyzer log files, refer to the MicroPecker Analyzer User's Manual.