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Troubleshooting

When This Happens​

A dialog appears when launching MicroPeckerX Plugin Manager and the application fails to start.​

Launch error dialog
  • You cannot use the MicroPeckerX Plugin Manager while the MicroPeckerX Control Software is running. Exit the MicroPeckerX Control Software before starting the MicroPeckerX Plugin Manager.

A dialog appears when adding a plugin and the plugin cannot be added.​

Plugin import error dialog
  • Make sure that the selected file is in a plugin format supported by the MicroPeckerX Control Software.
  • If the file extension is .zip, password-protected files are not supported. Confirm that the selected file is not protected by a password.